LIMITED AND UNLIMITED LIFETIME WARRANTY
High Roller Blinds • Lifetime & Limited Warranty
Effective Date: June 16th 2025
High Roller Blinds backs every product with one of the strongest guarantees in Las Vegas. Below is a plain-English summary of what’s covered, what isn’t, and how to file a claim.
1. General Coverage
Who’s covered? Only the original purchaser. The warranty can’t be transferred to future homeowners or tenants.
What’s covered? Defects in materials and workmanship that show up during normal residential use.
What you’ll need: Proof of purchase (invoice, sales receipt, or paid contract).
2. What the Warranty Doesn’t Cover
Routine wear (e.g., fabric edges fraying, minor surface scuffs).
Abuse, misuse, or ignoring the care instructions we provide.
DIY alterations, third-party repairs, or installations not performed or approved by High Roller Blinds.
Damage from flooding, excessive humidity, extreme heat, fire, or any act of nature.
Commercial, rental, Airbnb, or other non-residential use—unless we’ve agreed to it in writing.
3. Product-Specific Protection
| Product | Warranty Term | What’s Covered | What’s Not |
|---|---|---|---|
| Hardwood & PolyHybrid Shutters | Unlimited Lifetime | • Color stability (yellowing, fading, greying) • All operating hardware and tilt options • Structural soundness (no warping, cracking) • Installation workmanship | Any alteration, misuse, or damage not caused by us |
| Barn Doors (interior) | Unlimited Lifetime | • Color stability • Track, guide, and hanging hardware • Structural integrity | Same exclusions as shutters |
| Roller, Zebra & Cellular Shades | Limited Lifetime | • Color stability • Manual lift components (cordless or corded) • Installation workmanship • Motorized units: 10-year motor & lithium-battery warranty | Normal fabric wear (edge fray, handling marks) Alterations or misuse |
4. How to File a Claim
Contact us: Call (702) 680-0005 or email support@highrollerblinds.com.
Tell us what happened: Brief description + clear photos of the issue.
We review: Our team will confirm whether the claim is covered.
Resolution: We’ll choose to repair, replace, or supply parts—whichever fixes the problem and keeps your windows looking sharp.
Please allow reasonable processing time; most claims are resolved within 2–4 weeks.
5. Limits & Legal Stuff
This warranty is your sole remedy for product defects. High Roller Blinds isn’t liable for any indirect, incidental, or consequential damages (think: labor charges, lost time, or any cost beyond repairing/replacing the product). State laws vary, so you may have additional rights.
High Roller Blinds
(702) 680-0005 • highrollerblinds.com • support@highrollerblinds.com